The Clarksville Branch Library has new temporary hours to accommodate its construction schedule:
| Mondays — Wednesdays | CLOSED |
|---|---|
| Thursdays | 9:00 a.m. — 8:00 p.m. |
| Fridays | 9:00 a.m. — 5:30 p.m. |
| Saturdays | 9:00 a.m. — 5:00 p.m. |
| Sundays | CLOSED |
Please note that this schedule ONLY applies to the Clarksville location and is only for the duration of the renovation project. The main Jeffersonville location will still be open its full normal schedule.
We are excited to announce that beginning on Monday, March 12, our patrons will have instant access to over 600,000 movies, television shows, music albums, eBooks, eAudiobooks, and comics for free with hoopla! Just create a free account by downloading the hoopla digital app to your iOS, Android, or Kindle Fire device or by visiting hoopladigital.com.
There are no waiting times or late fees, and items are returned automatically. Your monthly limit resets on the first of the month.
We’re here for you! Check out Hoopla’s FAQ page and YouTube channel for tips on installing and troubleshooting the hoopla digital app on your devices, or give us a call at (812) 285-5630.
What are you waiting for? Download the app and get started today!
We have fixed the issues regarding logging in to Freegal following our catalog upgrade last Wednesday.
Thank you for your patience, and please let us know if you continue to experience any problems!
We will be upgrading Polaris, our library catalog system, this Wednesday, November 15. While this will help us provide better service for everyone, it means some short-term discomfort:
We appreciate your patience while we go through this process! Check back here or on our Facebook or Twitter pages for news on news on when the upgrade is complete and computer labs and other services will be available again.
The Jeffersonville Township Public Library has partnered with Unique Integrated Communications (UIC) to provide online assistance to library patrons. To accomplish this, UIC will have access to the library’s website, catalog, and online resources. This Live Chat service will be available:
| Monday – Friday: | 8:00 a.m. — 11:00 p.m. |
| Saturday: | 9:00 a.m. — 9:00 p.m. |
| Sunday: | 12:00 noon — 9:00 p.m. |
To access this new feature, click on the chat button in the lower right corner of the screen to open a live chat window; this button is hidden when the service is unavailable.
UIC will be able to answer questions relating to the library’s policies, programs, materials, and online resources (such as Overdrive, Freegal, RBdigital Magazines, etc.). In addition, UIC will be able to perform some basic circulation functions such as placing hold requests and renewing library materials.
UIC will be unable to perform most other functions such as editing patron records, accepting fines & fees, and processing inter-library loans. However, they will be able to direct online patrons to the appropriate department or staff member.
This new and innovative feature will provide real-time convenience to our patrons, increase usage of library materials and services, and provide insight into common questions and potential website updates.
We are excited to offer this new service and hope you will find it to be a beneficial tool!
